Service Reviews For Sport Clips Haircuts of Milford MA

5 rating

I've been a regular customer at the Milford location, and I've always received great service, but today I experience a level of customer service rarely seen in business anymore. I scheduled my appointment online, and when I arrived, there was still a short wait due to the volume of customers. Somehow, a customer who was scheduled to get a haircut after me, got called before me. When the next hair stylist was ready to cut my hair, she began by apologizing for the mix-up, and made a point of saying that the list of customers is important and should be followed. The stylist was very professional, she confirmed how I wanted to get my hair cut; she was very pleasant to speak with and she gave me a great hair cut. When it came time to pay for my, once again, the stylist apologized for the mix-up with the list and for the delay in service, and then she waived the cost of my hair cut. I was so shocked; this wasn't necessary. At a time when businesses are so focused on making a buck over providing good customer service, the folks at the Milford Sports Clips made a point of putting their customers needs ahead of anything else. Outstanding customer service and great hair cuts; I highly recommend this location for your next hair cut.

Rated 5.0 out of 5.0 based on 1 Client reviews

5
Tom B. | December 8, 2018 Service

"I've been a regular customer at the Milford location, and I've always received great service, but to"